ESSONIO SleepCloud Sleep Earbuds
Hassle-Free Warranty
• 3-Year Warranty: All ESSONIO audio products are backed by a comprehensive 3-year manufacturer's warranty.
• Full Coverage: Covers manufacturing defects in materials and workmanship under normal use.
• Hassle-Free Service: Contact support@essonio.com with your order details for prompt repair or replacement.
Fast, Free Shipping
• Free Standard Shipping: Free shipping on all US orders.
• Estimated Delivery: 5–10 business days after dispatch.
• Tracking & Carriers: Shipped via reliable carriers including USPS, UPS, DHL, FedEx, and Amazon Logistics with full end-to-end tracking.
Lifetime Customer Support
• Dedicated Assistance: Lifetime product support and troubleshooting for all ESSONIO devices.
• Direct Channels: Reach us anytime via email at support@essonio.com or WhatsApp at +86 130 2487 1431.
• Service Hours: Monday to Friday, 9:00 AM to 4:00 PM (Pacific Time), with prompt responses within 24 business hours.
30-Day Money-Back Guarantee
• Risk-Free Trial: 30-day return window from the date of delivery for eligible items.
• Easy Process: Contact support@essonio.com with your order number to initiate a hassle-free return.
• Fast Refunds: Approved refunds are processed within 5 business days back to your original payment method.
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- ULTIMATE TRIPLE 53DB NOISE CANCELLATION - Powered by an advanced 8-mic array and Essonio’s dual hybrid filtering technology, these earbuds deliver triple-layer 53dB active noise cancellation that amplifies sound isolation by an astonishing 200%, effortlessly silencing snoring partners, traffic rumble, and urban chaos for the deepest, most restorative sleep experience.
- FEATHERLIGHT 2.5G INVISIBLE COMFORT - Crafted with ultra-thin 0.6cm half-in-ear architecture and premium baby-grade liquid silicone, each bud weighs just 2.5g—delivering zero-pressure, 3D ergonomic fit that disappears in your ear, perfect for side sleepers craving all-night comfort without bulk or irritation.
- PIONEERING EEG BRAINWAVE SOOTHING - The world’s first EEG-guided relaxation mode gently synchronizes your brainwaves into calming delta states using subtle biofeedback pulses, paired with a dedicated white noise app to accelerate sleep onset and reduce nighttime awakenings—science-backed tranquility, exclusively from Essonio.
- 3D IMMERSIVE AUDIO EXPERIENCE - Drift into crystal-clear, spatially rich 3D soundscapes that bring podcasts, ASMR, and guided meditations to life with stunning depth and fidelity—perfectly tuned for light sleepers who demand immersive audio without ever disturbing their rest.
- SEAMLESS BLUETOOTH 5.3 & EXTENDED ENDURANCE - Enjoy rock-solid 40-foot connectivity with multipoint pairing, up to 10 hours of continuous playtime (extendable to 80+ via the sleek wireless case), IPX4 sweat and splash resistance sleep analytics, and intuitive touch operation.
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Frequently asked questions
What specs should I look for when buying?
- Weight: Most comfortable options weigh roughly 5 to 9 grams per side.
- Material: Look for soft silicone/cushion contact points and flexible shape-memory titanium C-rings.
- IP Rating: Look for IP54 or higher if you plan to use them for heavy gym sweat or outdoor jogging.
Why are my earbuds too quiet?
- Causes: Earwax or dust blocking the speaker mesh, active phone volume limits, or low-quality Bluetooth codecs.
- Fix: Clean the speaker mesh gently, disable soft-limit volume settings on your phone, or reboot the device. [1]
Why is only one earbud working?
- Causes: A pairing mismatch between the left and right buds, or dirty charging pins preventing proper contact.
- Fix: Place both earbuds back in the charging case for 10 seconds to reset internal pairing, clean the charging pins, or unpair/reconnect them in your phone's Bluetooth settings. [1]
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Are waterproof earbuds safe for swimming?
- Causes: Most water-resistant or waterproof earbuds (IPX ratings) are built for sweat, rain, and light splashes—not submersion.
- Fix: Avoid swimming or exposure to hot water vapor and steam, which can break internal seals and distort sound. [1]
How do I fix Bluetooth connection drops?
Fix: Turn off Bluetooth, "forget" or unpair the device from your phone, reset the earbuds (often by holding the case or touch button for 5–15 seconds until the indicator light flashes), and re-pair them as a new device.